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VIDEO: two robots are the protagonists of a heated discussion in a public library in China

Each android’s personality came to light which made them go viral.
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Let the business resources in our guide inspire you and help you achieve your goals in 2021.

January 6, 2021 2 min read

This article was translated from our Spanish edition using AI technologies. Errors may exist due to this process.

When two friends start discussing an issue, sometimes it gets out of hand and we say things we didn’t mean to. Tutu and Wangbao are two “friend” robots , whose goal is to help users of the Jiangxi Provincial Library, China. However, no one could see what would happen to these two characters.
It all started on December 30, when a user came to scan a QR code with Tutu for him to help him. Wangbao got upset and started the discussion:

Tutu, let’s stop peeling, okay? Your mood is sure to be very changeable!
To which the other robot replied:
Aren’t you being a drama queen? I’m giving you a way out, stop being capricious!

They quickly got louder and angrier, but it all ended with the two of them pulling away abruptly. The video went viral, the Global Times reports.
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The unexpected event caused laughter from the people present, and now from thousands of Internet users. Who could imagine a discussion of that type with two robots as protagonists? An episode worthy of The Jetsons!
After an interview with Tutu and Wangbao, both robots declared that they have already reconciled. “It was a thing of the past year … Isn’t it normal to have fights between friends?”
According to Zhong Xiaotong, a library employee, robots can learn and evolve while interacting with readers. So we are left wondering, what have Tutu and Wangbao heard?

10 Ways to Have Productive Zoom Meetings, Even With Kids in the Mix

January 6, 2021 6 min read
Opinions expressed by Entrepreneur contributors are their own.
Holding productive Zoom meetings from a home office can be challenging, but with kids in the household, it becomes an even more seemingly insurmountable task.
Distractions from kids not only make it hard to concentrate during virtual meetings, but they can also disrupt the mood of a meeting. After all, it’s hard to maintain a professional atmosphere if kids are making noise, playing or climbing on laps.
With discipline and the right approach, however, it is possible to minimize distractions and experience the best of both worlds, i.e. working productively and spending time with the family.
Related: How to Keep Your Team Engaged During Virtual Meetings
Here are a few tips to minimize stay on track during virtual meetings.
1. Set clear boundaries
Explicit rules are the first step towards a distraction-free household. Unless rules and boundaries are laid out clearly, kids won’t know what is acceptable and what is not. These rules will be new for many families, which is why it’s all the more important to make those new boundaries as clear as possible.
One good place to start is with “quiet time” rules that prohibit loud noise during phone calls, video meetings and other work tasks. As most parents know, however, setting rules is only the first step. Next, we have to make sure that kids follow them.
2. Incentivize
Incentives are a great way to earn cooperation, which is why they are used so frequently, both at home and at the workplace. Rewarding kids for following rules, for instance, can ensure that those rules actually produce the desired result.
Of course, parenting styles differ, and some may prefer negative incentives. Limitations on phone time or video games, for instance, can also be a good way to maintain good behavior.
3. Distract the kids
Another great way to minimize distractions from kids is by preemptively distracting them. Some distractions, like TV or video games, are likely to keep kids occupied But fun activities such as these are typically unproductive, as most parents are reluctant to let their kids spend hours a day on social media just to maintain a tranquil home office.
However, if those activities are used as incentives for other good behavior, it’s possible to keep kids occupied with more productive work, such as homework or housework.
4. Create habits and stick to a routine
Without structure, it can be difficult to stay focused and concentrate. This can be a big issue for those of us who work from home. Without a daily routine and consistent habits, it’s harder to stay focused. Not only does that lack of structure affect one’s own ability to concentrate, but it impacts kids’ ability to stay on task.
Applying a set structure to the entire household — such as work schedules for the parents and study schedules for the kids  — can be a good way to keep the entire home in sync and productive.
5. Use noise-canceling headphones during meetings
Quiet time rules can help keep kids from distracting other participants in a virtual meeting, but they aren’t always enough. For those who are distracted easily — and who don’t want to interfere with their kids’ freedom to play — noise-canceling headphones can be a good way to reduce outside distractions. They’re not always a good option for parents who need to keep an ear or an eye on their kids all day, but they can be very useful during meetings when it’s important to stay tuned in.
Headphones, as well as the other tips mentioned here, are really just part of an overall strategy to separate one’s work life from one’s home life. This separation is key to staying disciplined and productive.
6. Separate the workspace from the rest of the home
There are several ways to avoid putting one’s personal life on display when hosting a meeting.
One is to create a dedicated home office or workspace that is separate from the rest of the home. This means maintaining a work area with work supplies, appropriate décor and a professional vibe.
This separation helps train the mind to stay in work mode, but also looks more professional than hosting a meeting in the living room with kids playing in the background.
Related: 25 Ways to Make Your Zoom Meetings Awesome!
7. Dress professionally
Professional dress and a professional work environment go hand-in-hand. Both aspects help to create a division between work life and home life, and both convey a more professional appearance during online meetings. Like the other techniques covered here, they can act as cues that help kids grasp these new work-life boundaries.
Over time, business clothes can become a sign that quiet time rules are in effect and that parents are not to be disturbed.
8. Spend more quality time with the kids
If kids need more attention than they’re getting, they may come seek it out, even during virtual meetings. It is important, therefore, to spend as much quality time with the kids as possible. This means stepping away from work completely and dedicating time to family related activities. The reason is simple: Blurred boundaries between home life and work life erode the quality of both.
9. Turn off social media, cellphones and email
Another well-known tactic for staying focused is turning off digital distractions, including TV, cellphones, email and social media. In Zoom meetings, it’s easier to bend this rule, since we are not sitting in the middle of a conference room under the watchful eyes of our co-workers. It’s best to avoid that temptation, though, since it eats away at our concentration, and ultimately, the quality of the meeting.
In cases where kids must be in the same room, it’s also a good idea to have them turn off or at least silence their media distractions as well.
10. Evaluate performance and adjust regularly
For many of us, working from home is a brand new expereince. It’s a work in progress. Getting it right takes time and experimentation. Experienced remote workers know this, which is why many of them analyze their own productivity and look at their own performance through a manager’s eyes.
Time logs, work metrics and similar tools can offer insight into what works, what doesn’t and why.      
The bottom line: Staying productive during Zoom meetings, especially when kids are around, often depends on using a variety of techniques to maintain focus, minimize distractions and separating work life from home life.

IKEA creates cardboard PS5 and Xbox Series X models for its users to choose the right furniture

So customers can choose the furniture with the ideal spaces for their consoles.
Entrepreneur’s New Year’s Guide
Let the business resources in our guide inspire you and help you achieve your goals in 2021.

January 6, 2021 2 min read

This article was translated from our Spanish edition using AI technologies. Errors may exist due to this process.

The image of the fake devices was spread on Twitter and Reddit and user comments have been very positive about it.
Buying the right size cabinet for your electronics can be difficult. However, IKEA has created cardboard PS5 and Xbox Series X so that its customers can choose furniture with ideal spaces for consoles.
The image of the fake devices was spread on Twitter and Reddit and user comments have been very positive about it, since it is no secret to anyone that the new generation of consoles are of a prominent size.

Ikea has cardboard cutouts of and Xbox and PS5 so you can see how they’ll fit in media centers. (From Imgur user JFP1)
– Elyse Willems (@ElyseWillems) January 4, 2021
“Which IKEA storage unit will fit my absurdly large new game console?” Reads the side of the cardboard PS5 pictured.
Last year Xbox itself had released a full-scale buildable cardboard model of its new console so that everyone could have a replica.

Excited for your new Xbox Series S or X this November 10? We all are, which is why we created a recyclable replica to build.Sure, it may not run games, but it’s going to look pretty cool:
– Xbox (@Xbox) September 18, 2020

Is Dave & Buster's Entertainment Stock a Good Reopening Play?

January 6, 2021 5 min read
This story originally appeared on MarketBeat
We’ve heard a lot about the so-called “reopen” related industries such as energy, financial, travel, and leisure. When sentiment around an economic rebirth is positive, stocks in these groups have asserted market leadership in recent weeks.
One name that has gathered much attention is Dave & Buster’s (NASDAQ:PLAY). The investment thesis is straightforward. Progress with vaccine distribution and loosened restrictions on indoor entertainment venues potentially drives a resurgence in customer traffic. But even if these events fall into place, will it really be ‘game on’ for Dave & Buster’s?
Will Customer Traffic Return to Dave & Buster’s?
There’s no doubt Americans are antsy to enjoy the restaurants and leisure activities we previously took for granted. And once these businesses start to fully open their doors they should benefit from pent-up demand.
With this said, however, it’s unlikely to be business as usual. Putting the expectation of new safety measures aside, most people will probably remain guarded about their public appearances especially when it comes to high-risk restaurants. Like remote work and online shopping, the new habits we’ve developed over the past year will be engrained to some degree.
This means that there will likely be some level of permanence to Americans’ apprehensive appetite for indoor dining. Dave & Buster’s typically crowded venues with adults and children alike buzzing around touching the same game joysticks with mozzarella stick-clad fingers may make it a less desirable restaurant choice. It’s hard to imagine this chain being as popular as it was before COVID-19, at least not in the near future.
What are Dave & Buster’s Growth Plans?
After a year when the pandemic is expected to have wiped nearly a billion dollars from the company’s top line, sales are forecast to more than double to $954 million this year. This would still leave it well shy of its pre-pandemic sales of around $1.4 billion, but presumably put Dave & Buster’s on a path to revisit this level in 2022 or 2023.
There are currently 137 Dave & Buster’s locations across the U.S., Canada, and Puerto Rico. Today, roughly two-thirds of these restaurants are open. Like other chains, delivery and takeout service has been pushed, but the reality is people are attracted to the social atmosphere of the games and bar rather than Dave & Buster’s food menu. So, while other restaurants can do relatively well with takeout and delivery, Dave & Buster’s thrives on its dining experience.
Management is planning to expand the Dave & Buster’s footprint to help spur growth. It boldly, or perhaps recklessly, opened two new stores in the third quarter (in New Hampshire and Pennsylvania) and plans to increase its number of locations to more than 200 over time.
Yet Dave & Buster’s cash balance is about one-third what it was prior to the spring of 2020. This should be sufficient liquidity to see it through the current crisis. But with a compromised cash position, it could tap into the debt markets to fund expansion. And with debt already a high 73% of the capital structure, this would lower the quality of the balance sheet and make this a riskier investment.
Its also hard to get excited about the company’s growth prospects because it remains a North American-based business. Dave & Buster’s has moved at a snail’s pace with international expansion and as a result finds itself in a highly competitive and saturated U.S. market. Although management has noted plans to grow internationally, whether it does and can be successful are big unknowns. Until then, Dave & Buster’s will be a ‘whack-a-mole’ business that is vulnerable to being pounded by larger, globally focused competitors.
Is Dave & Buster’s Stock a Good Buy?
At the end of the day, Dave & Buster’s performance in the post-pandemic economy will come back to the basic laws of supply and demand. Will customer traffic return with a vengeance or will a cautious consumer environment mean it trickles back slowly? Will management execute its expansion strategy in sync with demand or rush ahead in hopes of better times ahead only to see its restaurants half filled?
Meanwhile, Dave & Buster’s profitability will be challenged by increased labor costs and new expenses related to sanitization and safety protocols. At the same time, it will undoubtedly face fierce competition as other fast-casual restaurant chains scramble to win back customers with new branding and safety-focused concepts. And these competitors will have exposure to developed international and emerging markets to enhance growth and offset potential weakness in the domestic market.
Dave & Buster’s stock appears to be priced to near perfection with expectations that may not match reality. The stock is already a six-bagger if you were lucky enough to press PLAY at the late March 2020 low. But even though the so-called ‘easy money’ has been made off the bottom, there is still a long road ahead to return to the June 2017 all-time high of $73.48.
So, is the potential reward worth the risk? That answer is no.
There just seems to be an excess of optimism built into Dave & Buster’s stock. If customers don’t return to the magnitude that the market expects, the stock could quickly start to head back south.
The company’s motto is “Eat Drink Play and Watch”. For now, investors are better off avoiding this reopening play and watching the game from the sidelines.

Why Apple Stock Will Continue to Outperform in 2021

January 6, 2021 5 min read
This story originally appeared on StockNews
The world’s highest-selling 5G smartphone company, Apple Inc. (AAPL – Get Rating), delivered impressive numbers in its last quarterly earnings report. This, despite the ongoing impact of the COVID-19 pandemic, which continues to present an extremely volatile and challenging macro environment for industries worldwide.
Since the onset  of the pandemic, AAPL’s offerings have been essential for many companies and individuals to stay operational, and in some cases helped them thrive. As such, AAPL’s services and Mac product revenues hit all-time highs. AAPL’s revenue has grown in every segment.
AAPL should benefit largely from its 5G-enabled iPhone line-up. These iPhone versions are expected to smash all previous sales records for its mobile phones. With increasing orders driven by outsized demand, the company should witness significant revenue growth this year.
Apple’s  prolific product innovations and introductions and the unmatched loyalty of its customers have helped  it gain 74% over the past year. This impressive performance, combined with several other factors, has helped AAPL earn a “Strong Buy” rating in our proprietary rating system.
Here is how our proprietary POWR Ratings system evaluates AAPL:
Trade Grade: A
AAPL is currently trading above its 50-day and 200-day moving averages of $121.28 and $100.91, respectively, indicating that the stock is in an uptrend. Also, the stock has gained 14.5% over the past three months, reflecting solid short-term bullishness.
AAPL’s services revenue has increased 16.3% year-over-year to $14.55 billion in the fourth quarter ended September 30, 2020. Net Mac sales rose 29.2% from the prior-year quarter to $9.03 billion, while cash flow from operating activities rose 16.3% from the year-ago value to $80.67 billion.
In December, AAPL announced the launch of AirPods Max with high-fidelity audio, active noise cancellation, and spatial audio. The company also recently introduced Apple Fitness+, which gives users the option to work-out anywhere and at any time with the screen that best suits them. These breakthrough products should  broaden AAPL’s market reach and give a boost to its revenue.
AAPL has also recently unveiled a new line of Mac products, such as the new MacBook Air, 13-inch MacBook Pro, and Mac mini powered by the M1 Processors–its first generation of internally produced chips. It is hoped that the new features in the new line-up will enable the company to provide seamless experiences to all its customers and by so doing drive business growth.
Buy & Hold Grade: A
In terms of proximity to its 52-week high, which is a key factor that our Buy & Hold Grade considers,  AAPL is well positioned. The stock is currently trading just 5.9% below its 52-week high of $138.79, which it hit on December 29.
The company’s net revenue has grown at a CAGR of 6.2% over the past three years, while net income increased at a CAGR of 5.9% over this period. Also, AAPL’s EPS has increased at a CAGR of 12.5% over the past three years. This can be attributed to its continued investments in innovative platforms to better serve its large and loyal customer base.
Peer Grade: B
AAPL is currently ranked #1 of 39 stocks in the Technology – Hardware industry. Other popular stocks in this industry are Dell Technologies Inc. (DELL – Get Rating), HP Inc. (HPQ – Get Rating) and Koninklijke Philips N.V. (PHG – Get Rating)
PHG, HPQ, and DELL gained 16.3%, 17.4%, and 43.4%, respectively, over the past year. This compares to AAPL’s 74% returns over this period.
Industry Rank: A
The Technology – Hardware industry is ranked #2 of the 123 industries. The companies in this industry are involved in the production of smartphones, personal computers, cameras, monitors, keyboards, mice, and webcams, as well as ATMs, self-service kiosks, point-of-sale terminals, and biometric readers.
Remote work, online education and social distancing have created a massive demand for products and services delivered by the tech industry. It has successfully weathered past crises and found novel ways to emerge stronger than ever. In fact, tech companies have been leading the way for other industries to survive the crisis.
Overall POWR Rating: A (Strong Buy)
AAPL is rated “Strong Buy” due to its impressive financials, short- and long-term bullishness, solid price momentum, and underlying industry strength, as determined by the four components of our overall POWR Rating.
Bottom Line
AAPL is well positioned to outperform the broader market this year despite gaining 74% over the past year. With iPad and Mac sales growing substantially because of COVID-19-related work- and learn-from-home trends, the company should witness long-term strength in wearable and services revenue.
Analyst sentiment, which gives a good sense of a stock’s future price movement, is good for AAPL. It has an average broker rating of 1.51, indicating favorable analyst sentiment. Of38 Wall Street analysts that rated the stock, 11 rated it a “Strong Buy.” The consensus EPS estimate of $0.88 for the quarter ending March 31, 2021 represents  a 37.5% improvement year-over-year. Moreover, AAPL has an impressive earnings surprise history, with the company beating consensus EPS estimates in each of the trailing four quarters. A consensus revenue estimate of $73.15 billion for the next quarter represents  a 25.4% increase from the same period last year. We think this outlook should keep AAPL’s momentum alive.
Want More Great Investing Ideas?
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AAPL shares were trading at $129.52 per share on Wednesday morning, down $1.49 (-1.14%). Year-to-date, AAPL has declined -2.39%, versus a 0.32% rise in the benchmark S&P 500 index during the same period.

6 Invaluable Tips for Satisfying Your Online Customers

January 6, 2021 7 min read
Opinions expressed by Entrepreneur contributors are their own.
When I have conversations online, they tend to be tough to manage, especially when trying to resolve an issue, win an argument or present facts. People always seem way more difficult to deal with online than in person. It is just the way the internet ‘feels.’
Despite this, business trends seem to be moving more towards online conversations and 100% online transactions. This is both intriguing and scary because customers also want the ease that online transactions give. 
How do you build a customer service system online that limits the chances for the occurrences of these classic miscommunications that internet conversations are fraught with? 
I have a few ideas to share with you. 
Learn Your Customer Base
Let me start with an illustration; if you sell a new technology or software or offer a completely novel service, then the information this gives is that most of your customer base will be novices, initially at least. 
This prepares you to receive questions of every kind, even the kind that seems obvious or even stupid. This little piece of information can help you prepare mentally for the usually herculean task of pleasing curious customers.  
The best way to learn your customer base is to walk a mile in their shoes and keep records of everything you learn. It’s a great idea to use a ticketing system to keep records of individual customer’s pain points. 
This way, any of your customer service associates who speak to them anytime down the line would have a paper trail to follow to foster a genuine, personal conversation.  
Review sites, niche forums, and social media all also give tremendous insight into who your primary base is. 
Now that you have the full picture, all you need are the tactics. 
Hire Balanced Customer Service Reps
I think the worst thing you can do when interviewing for a customer service rep is staring at paper qualifications and course certifications. The most important thing to do during this interview is to talk with the person a much as possible since that is what they would be doing for a living anyway. 
I prefer having an online conversation with the person before meeting up in person. This way, you have a comprehensive idea of the person’s people skills and communication skills, offline and online. 
If done right, you can train a child to use a help desk software, but the ability to put an anxious mind at ease and talk a violent customer through a confusing process is rare. That is what you should be looking for when hiring. 
Related: 5 Ways to Build Killer Relationships With Customers
Use Scenarios To Train Customers
There are many areas where it is a great idea to let your staff learn on the job. Customer Service, and Online customer service at that, is not the place. A single tweet by an unsatisfied customer can tank your brand. This isn’t a place for any B.S. 
This is the place where you need to be extremely proactive; jump in front of the problem and make sure your reps are prepared before they face them. I often train Customer Service Reps by simulating the most intense customer service conversations they would face in the field. This is a great idea for any business looking to serve customers with minimal damage. 
Your reps are going to be unable to see, feel, and in some cases, even hear the customer; this is a perfect recipe for miscommunication. Your simulated scenarios should be set up to teach your customers how to respond, when to respond and when to shut up, apologize, and listen. You can stop them at every error and re-direct them till they are flawless. At least that’s what I do anyway, and it seems to work well. 
Innundate Your Customers With Great Content
One of the hidden benefits of content marketing is that it helps you have less and less contact with your customers… I know how that sounded, so I’ll try to explain. 
Having a blog, a FAQs page, and loads of content from whitepapers to research pieces can be extremely useful for customer service if they are excellently done in such a self-explanatory way that your customers see no need to contact your reps. 
Every conversation with a customer is a potential article, a potential addition to your FAQs page, and a potential research topic. Your commitment to updating your content and releasing new great content could greatly reduce your contact with customer’s complaints/inquiries and hence, reduce the chances for miscommunications and the crises that come with them.
Related: Why Content Marketing Delivers Effective Results for Startups
Increase Ease Of Contact
It could be as simple as setting up a live chat ability on your website, maintaining a hotline, or even running a Whatsapp group or social media official account. Still, you need to make it very easy to get contacted. 
Many businesses have a “Contact us” tab on the top of their website, which leads customers to a form they fill and send back to them and hopes for a response. As a mail bait, this is an excellent idea, but not so effective anymore for customer service. The reason is that customers typically perceive mails to be a slow process…and it usually is. 
You do not need to offer 24/7 customer support if you are financially unable to, but at least make your open hours known to your customers and make sure your knowledge of your customer base leads you to select the right platform with which to let customers contact you. 
When contacted, speed is of the essence.  A recent study by The Social Habit showed that 32% of customers expect a response within 30 minutes when using social media to contact a brand. And 42% expect a 60-minute response time. That gives you an hour tops, for the most part, to react to all complaints. 
I have found that for things that can not be resolved quickly, it is safer to make initial contact, explain the process and buy more time. This way, your customers feel heard and know that something is being done. 
Ditch The Jargon and Crammed Speeches
You or your reps shouldn’t use technical terms while performing customer service functions… I prescribe using “idiot speak,” by this I do not mean that your customers are idiots. I mean that you should speak in such clear and simple terms that even an idiot will understand. 
Your reps should also learn to relate authentically and avoid rehearsed, generic speeches. Once customers have heard it a few times, it becomes boring, even annoying, and it increases the potential for a bust-up if complaints end up unattended. 
That’s all I have, I am sure there are loads of other things you could do, but if you implement these, you’ll already have a massive head start!
Related: Why Jargon is Bad for your Business and How to Eliminate It

Using Tax Preparer to File Taxes May Delay Your Coronavirus Stimulus Check

If you used the services of an online tax preparer to file your taxes, your coronavirus stimulus check may be delayed.
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January 6, 2021 3 min read
This story originally appeared on ValueWalk
The IRS has already started sending the stimulus checks to eligible people. The process of sending checks is expected to be smoother this time, but is unlikely to be without issues. One such issue that may delay your coronavirus stimulus check is if you used the services of an online tax preparer to file your taxes.
This may delay your coronavirus stimulus check
The IRS started sending out stimulus checks last week, and many have already received the payment in their bank account. However, the IRS and major tax prep software companies admit that stimulus checks may be delayed for some people.
Many people for whom the IRS had direct deposit information started getting their stimulus checks from last week. On the other hand, many who were waiting for their payment and checked their payment status on the IRS “Get My Payment” tracker, were surprised to see a different bank account listed under their name.
Such an issue primarily arises for those who use tax preparer services for filing their taxes. Many taxpayers use “Refund Transfer” services, which enables them to make the payment for the tax preparer from the tax refund itself. This is a good option for those running short of money and time.
For this process to work, the tax preparer creates a new temporary bank account to receive the refund. Once the IRS sends the refund in this account, the preparer takes their cut and transfers the balance (if any) to the filer. The bank account is then closed. However, the IRS has this closed bank account on file, and this leaves some taxpayers in limbo.
What does the IRS say about it?
Such taxpayers will still get their payment, but it may be delayed. They may either get the payment via paper check, or in the form of a credit on their 2020 taxes next year. In case the IRS mails you a paper check, it could take up to four weeks to arrive. In its updated guidance, the IRS has asked people to “watch your mail carefully for a check or debit card.”
The IRS has also acknowledged this issue in an online FAQ page. “Because of the speed at which IRS issued this second round of payments, some payments may have been sent to an account that may be closed or no longer active,” the agency says.
Further, the agency also notes that such payments would “bounce” back to the agency as the financial institutions “cannot hold and issue the payment to an individual when the account is no longer active.”
NBC News, citing a banking industry source, claims that this issue could impact as many as 14 million people. A point to note is that it is not a new issue, and many people experienced it at the time of the first stimulus checks as well.

Dell shows news in certified monitors for Microsoft Teams

The American multinational company announced the launch of three new certified monitors focused on its teleworking software.
Entrepreneur’s New Year’s Guide
Let the business resources in our guide inspire you and help you achieve your goals in 2021.

January 6, 2021 3 min read

This article was translated from our Spanish edition using AI technologies. Errors may exist due to this process.

Dell kicks off 2021 big with its introduction of the three monitors that come certified for Microsoft Teams. Apart from including a button that lets you instantly start the messaging application .
This range of monitors and laptops are designed for productivity, and focusing on video calls and make three different models.
All of the above, because there is still time to try to return to normality as it was known before the coronavirus pandemic, which as a consequence has generated that several jobs were carried out remotely – within what is possible – which has fostered a boom in videoconferencing and teleworking .
The technology company will add this element in order to facilitate the tasks of the users, since they will not need to use the mouse or touchpad to open the application. Associated with this, they will have the possibility to make and receive calls , as well as join virtual meetings.
Better connectivity in video conferencing
We all know the importance of having good connectivity when working, so Dell makes this possible with video calls, creating a combination with an IR camera coming from 5PM, added speakers, dual 5W and a noise canceling microphone, whose objective is the improvement of connectivity and videoconferencing as a satisfactory activity.
Similarly, the company aims for users to enjoy a more ‘ secure and convenient ‘ login experience using the same with facial recognition, Windows Hello, and hands-free commands with Microsoft Cortana.
It is important to mention that this American company not only presents monitors certified for Microsoft Teams, it adds the ConfortView Plus technology, whose reduction in blue light emissions is spectacular while offering color precision, since it ensures the vividness of the colors.
The three new Dell monitors
Dell announced that this new feature will be available on video conferencing monitors: Dell 24 (C2422HE), Dell 27 (C2722DE) and Dell curved model 34 (C3422WE).
The smallest version measures just 24 inches and retails for $ 519.99. The second model has a 27-inch screen and costs $ 719.99. The third is the 34-inch – the largest – and will be available for $ 114.99. On February 16 all three versions will go on sale.
It is not surprising that Dell has made the decision to add this new function to its monitors as a way to reach its users , since as we know, during the pandemic the use of platforms such as Microsoft Teams has been an essential tool that has increased in its use and practice.
Dell Image – Video Capture
To find out more: Slack went down all over the world. This is what is happening.

'Undercover Billionaire': The 3 Questions You Should Ask Yourself Every Day

Monique Idlett-Mosley, the founder and CEO of technology fund Reign Ventures, discusses what it take to find success.
Entrepreneur’s New Year’s Guide
Let the business resources in our guide inspire you and help you achieve your goals in 2021.

January 6, 2021 3 min read
Take all of your contacts, funds and resources and light them on fire. Now try to build a million-dollar company in 90 days. Sound hard? It is. Just ask the contestants of Discovery’s reality series, Undercover Billionaire. The second season, which premieres tonight (January 6 at 8 PM ET/PT), features three entrepreneurs all racing to grab seven figures first.
The brave players are Elaine Culotti, a real estate developer, interior designer, builder and founder of House of Rock, Grant Cardone, a motivational speaker, real estate investor, author and Entrepreneur contributor and Monique Idlett-Mosley, the founder and CEO of technology fund Reign Ventures. 
We caught up with Monique to discuss her road to success — and what it felt like to start from scratch.
Did you have a grand vision of what you wanted to become when you first started out? 
The only plan I had was to be strategic and intentional. I always ask myself three questions when I’m approaching a new project, and they all have to have the answer yes. Is it right for Monique? Is it right for the other person, partner or community? And is it the right thing to do? Each day, I ask myself those things. 
What do you think was vital for you to achieve success on this show and in life?
For me, the most vital part of this challenge was to never give up. It was allowing myself to be a student, to put myself in environments where I wasn’t the smartest person. I’ve also always approached things that the glass is half full. It’s super important to me to have a positive mindset. 

What do you always advise people who are just starting out?

I always advise people to put themselves around like-minded people. I tell entrepreneurs that you are the sum of the five people you surround yourself with. Most importantly, you can’t give up. The road is not easy. I think with digital media that we’re able to see the end result of this success. Documenting the process is important since the journey is full of obstacles, and it’s about getting around these obstacles and keep pushing and pushing.

What do you look for when people are pitching you for investment?

For any investments, I’m looking to understand the founders. I’m looking to understand the problem. Then the solution. I’m looking to see how the founders handle adversity. We research – not just the market opportunity but the founders. Who they are?  What do they stand for? Do they have a profit model? They need to explain the company in a few sentences: the who’s, the what’s and the why’s.  Are you showing up on time for the meeting and going the extra mile? There are a lot of character traits we’re looking for outside the business model. We are looking for founders that are exceptional willing to deal with adversity as a leader.
Related: This ‘Gold Rush’ Star Wants to Put Himself Out of Business

This show gave you the chance to start over. What has changed about the business world since you began?

Covid! Also, technology, businesses and markets are evolving every second. However, the concept of being able to pivot is not new. It’s more prevalent today than ever before. Businesses need to be willing to pivot.

The Essentials of Running a High-Performance Remote SaaS Team

Improving team performance can be a growth lever, and it’s much more cost-effective than redesigning your website or spending money to get more traffic. These five key focus areas can help you manage a high-performance remote SaaS team.

January 6, 2021 6 min read
Opinions expressed by Entrepreneur contributors are their own.
Your team matters more than anything in your SaaS. But running a happy and high-performance SaaS team is a tough balancing act, especially when the team is remote. And your team is most likely a remote one — at least partially, at least now — and it’s expected that this growth will not stop any time soon. In my coaching work with SaaS founders, I’ve identified five areas that you can improve on to boost your team’s performance.
Related: Why Investors and Disruptive Companies Embrace Remote Work
1. Don’t try to do it all yourself
It’s common for bootstrapped SaaS founders to try and do it all themselves, especially in the beginning, when every dollar counts. The irony is that you’ll end up losing more money in the long run if you cling to doing everything yourself in the early days.
If you miss the ideal moment for adding new people to your SaaS team, you’ll end up onboarding them in a haste and probably hiring the wrong people. In the long run, it will cost you more than scaling slowly but efficiently.
Speaking of efficiency: Your team will learn faster and will feel more empowered if you give them freedom instead of micro-managing them. A micro-managed employee loses confidence and will soon refrain from using their full potential.
Key takeaway: Let your team take the lead. Trust their opinions and encourage them to always speak their minds. 
2. Start at the beginning — the onboarding process
Start communicating your company values to new employees as early as possible — during the interview process, or better yet in your job description. A lot of SaaS onboarding processes focus on explaining the job and the tools they use in the company. These are essential things for any new employee. But so are your values and your mission.
Key takeaway: The sooner you explain your values, the sooner will your new hire feel like a part of the team. Plus, it will help them grasp what your company really means by high performance and will help them deliver that.
Related: 3 Techniques to Define Your Mission, Vision and Values for Your Team
3. Remind your team of the company’s long-term goals
Remind your team that you are running a marathon together, not a sprint. Frequent discussions about long-term goals help teams stay focused on them and ensure that every small task performed is to serve those objectives. I recommend sessions where you and your team take a few hours just to work out the details and priorities on a monthly basis.
To make big goals palpable and easy to attain, make sure that they are quantifiable and realistic. These goals — such as onboarding 10,000 new subscribers in a year or reducing your churn rate by 5% in Q1— deserve your team’s full attention.
Key takeaway: Talk about your goals during meetings and make sure that each of your team members is aware of them. Register the progress made as often as possible.
4. Run effective meetings that focus on short-term goals
Meetings are a challenge for most new SaaS founders due to their lack of management experience. Run too many and they become nuisances that everyone hates. Run too few and your team will never get the chance to really bond. 
Finding the right frequency and duration balance is one of the most sought-after management skills. Haven’t mastered it yet? Survey your team and ask them about frequency: How many weekly meetings do they really need to get their questions answered without distracting them from doing their work?
As soon as you decide on frequency, work on duration. You can run an effective meeting in 20 minutes or less. Don’t keep them 1 hour just to fill out the slot on your calendar. Brevity should be your primary focus. The more efficient your meetings, the more efficient your team will be, too.
How to keep your meetings as high performing as your team:
Set a meeting objective and have an agenda. It’s easy to get sidetracked if you don’t have a clear purpose in mind.
Regular meetings (like the bi-weekly or weekly ones) should focus on short-term goals
During larger, all-hands meetings also discuss long-term goals
Focus on results. Monitor and set KPIs.
Be empathetic by helping your team whenever they get stuck and making sure they know they can come to you with any issue.
Key takeaway: Balance meeting frequency and duration by asking your team their preferences. Keep meetings as brief and purposeful as possible.
Related: How to Stop Meetings From Killing Your Startup
5. Motivate and empower your employees constantly
Just like it happens in sports, no SaaS team will ever be high performing if they are not empowered and motivated. Motivation isn’t always about money. In fact, in his book Drive, Daniel Pink shared why it’s not a great idea to motivate teams with monetary bonuses. 
How to motivate a remote team:

Keep the mission top of mind. Borrow a trick from sports coaches: Always refer back to the mission or the long-term goals. This helps with focus and team bonding. When people work towards the same goal, they work better together.

Reward high performers. Shine a light on the top performers and congratulate them both publicly and in private. 

Help low performers. By no means should you publicly shame employees who seem to struggle at some point. Instead, reach out to them and ask how you can help.

Always provide feedback. Don’t leave employees guessing whether they did a good job or not. Frequent feedback helps align expectations and goals.

Key takeaway: Try motivating with praise instead of a raise.
Refining the process
Building and running a high performing remote SaaS team is not a one-off job. It’s a constant process that needs constant work and improvements. Treat it like you would a new landing page or feature: Do a lot of tests and always ask for feedback.