Some Known Questions About 5 Ways Customer Service Representatives Are More Than …. Table of Contents The 5-Minute Rule for 27 Best Freelance Customer Service …
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This story originally appeared on FlexJobs.com.Though the pandemic has disrupted the workplace, the bright note is that it has increased access to remote jobs across many career fields.
More than half of companies have hired new staff remotely during the pandemic. And U.S. Census Bureau data finds that in major metro areas such as San Francisco, Washington, D.C., Boston, and Seattle, more than half of the labor force is working from home.
That said, remote work is growing more quickly in some fields than in others. With that in mind, we analyzed the more than 50 career categories in our database, comparing the number of remote jobs posted in March 2020 versus December 2020 to determine the 10 fastest-growing remote career categories.
The career categories listed below have seen remote work job listings grow more than 25% since March, indicating they will be promising fields for remote job seekers in 2021.
These fast-growing remote career fields are presented from highest to lowest growth and include recent remote job postings.
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Marketing is a dynamic career with opportunities in most major industries. Marketers promote and educate the public on products and services. Marketers may help clients identify any needs they have and help the client achieve their goals.
Recent remote marketing jobs:
Marketing Operations Specialist
Market Research Specialist
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Administrative professionals may manage an office (in-person or virtually), handle personnel issues, process communication, manage projects, or handle financial matters.
Recent remote administrative jobs:
Title Specialist and Policy Typist
3. HR and Recruiting
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Human resources professionals and recruiters help connect people with the right job and provide support for employees during their employment. HR professionals may be generalists or specialize in specific areas like employee relations, benefits administration, or workers compensation, while recruiters specialize in finding candidates to fill open positions.
Recent remote HR and recruiting jobs:
Human Resources Data Analyst
4. Accounting and Finance
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Professionals in the accounting and finance field may process financial data, work with accounts payable and receivables, organize financial records, and assist with tax preparation.
Recent remote accounting and finance jobs:
Senior Tax Accountant
5. Graphic Design
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Graphic designers create visual communications solutions. They translate the words and thoughts of their clients into visually pleasing images.
Recent remote graphic design jobs:
Senior Store Designer
Associate Experience Designer
Senior Brand Designer, UX
6. Customer Service
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Customer service representatives interact directly with customers to provide information and support with their questions and concerns via telephone, email, chat, or snail mail.
Recent remote customer service jobs:
Customer Support Representative
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Writers create a wide variety of written materials for audiences. They can work as authors or technical writers, creating original content for websites, print, and other media.
Recent remote writing jobs:
Principal Medical Writer – Phase 1 Oncology
Social Media Relationships Manager
8. Mortgage and Real Estate
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When people buy or sell a property, they turn to real estate agents or mortgage companies to help them navigate the process. Real estate agents and mortgage professionals help their clients understand the financial, legal, and insurance aspects of transferring properties.
Recent remote mortgage and real estate jobs:
Escrow Trust Accounting Representative
Transfer Coordinator 1
Mortgage Loan Processor 4
9. Internet and E-Commerce
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The internet and e-commerce have made it possible for thousands of professionals to enjoy the freedom and flexibility of working from home. There are many jobs relating to the internet that involve working with information technology, web development and design, and social networking tools.
Recent remote internet and e-commerce jobs:
Search Engine Optimization Marketing Manager
Email Marketing Specialist
10. Project Management
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Project managers create the requirements, budgets, and schedules for their company’s production projects. This includes coordinating project flow among various departments and working with external and internal clients and vendors.
Recent remote project management jobs:
Manager – Cardiovascular Contracting Specialist
Senior Program Manager
Quick Tips for Applying to Remote Jobs
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To help you in your remote job search, the FlexJobs Career Coaching team recommends creating a customized cover letter and tailored resume that highlights your remote work experience.
Even if you’ve never worked in a remote position before, you likely have remote work experience. For example, if you’ve worked with co-workers in an office in another part of the state or a different time zone, that counts as remote work experience. Working from home a few times, earning a degree or certification online, or virtual volunteering can also be considered remote work experience.
To highlight your remote work experience and talents on your resume, follow these three tips!
1. State It Clearly
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If you have specific remote work experience, make sure you call it out on your resume. For example, list “remote work” next to your job title. For example, “Director of Marketing (100% Remote Work).”
2. Describe It
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Include your remote work experience in your job descriptions. If you have experience with remote work, be clear about it. For instance, “Led a team of five customer service reps in a completely remote work environment and successfully earned an average team satisfaction rating of 94%.”
If you haven’t worked for a remote company, you can still describe your remote work experience in your job duties. For instance, “Coordinated project meetings with co-workers in three different time zones.”
3. Talk Up Your Skills
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Make sure you talk about the types of skills it takes to be a successful remote worker in your skills section. Some examples of desired remote work skills include:
Time and task management
The ability to work independently
Comfort with technology
Disclosure: The information you read here is always objective. However, we sometimes receive compensation when you click links within our stories.
This article was translated from our Spanish edition using AI technologies. Errors may exist due to this process.
Opinions expressed by Entrepreneur contributors are their own.
Undertake in booming markets and with concepts that are gaining ground in Mexico and the world.
1. Local gastronomic tourism
To really immerse themselves in the culture, many tourists who travel to Mexico want to try authentic dishes that only the locals know. Offering a tour of the best markets in your city, the most traditional restaurants and those hidden places of popular tourism will attract foodies from all over the world to your business. Reach your customers with a website in different languages that allows them to make reservations. A good idea is to add to your offer the10 gastronomic routes that exist in different states of the Mexican Republic.
+ Example: Sabores México Food Tours
2. Motorcycle tours
In Mexico, tourism is an activity that offers endless possibilities to explore, such as the 111 magical towns spread over various states. Enter this industry by organizing motorcycle tours that surprise national and foreign visitors. A tour on a motorcycle or moped will allow you to transport your clients quickly and flexibly, depending on their tastes and interests, while offering curious information about the places to visit, achieving a memorable experience. Keep in mind that you will need a guide / driver for each client, as it is not safe for tourists to drive their own motorcycle or for more than one person per unit.
+ Example: Italy by Vespa
3. Children’s entertainment for events
Those who have children know that balancing the parental role with that of social life is difficult. Offer parents the opportunity to enjoy the events they attend with a care service
and entertainment for the youngest members of the family at weddings, baptisms and other gatherings. And so that you don’t get overwhelmed, train support staff (don’t exceed more than four children for each caregiver). Put together different activity packages according to the age of the children and combine fun with education. A fact: Mexican mothers have, on average, 2.4 children, according to Inegi figures.
+ Example: Niñeras.com
4. Pet sitters
55% of Mexican families have a pet, according to a 2014 Mitofsky Consultation survey. Going on a trip is complicated for these owners, especially if they cannot bring their dog or cat , or do not have someone to order it with. It serves this market by managing a platform to connect owners with certified caregivers who provide lodging and pampering. Ensure the safety of pets by partnering with veterinary services 24/7 and ask caregivers to send owners photos and videos frequently to check that everything is going well. Charge an annual subscription or a daily fee.
+ Example: Kmimos
5. Rent of rooms to students
Having vacant rooms in your house can detonate your part-time business. Focus on the student market and anticipate its needs with adequate facilities (Internet connection, a space to work and another to relax, etc.) and modern decoration. Specify in a contract the cost of the rent and the services it includes, the forms of payment and the start and end dates of the agreement. One piece of information: the National Survey of International Student Mobility of Mexico reported that 90% of international students in Mexico are studying for a bachelor’s degree and 9% a master’s degree.
+ Example: I share apartment
6. Online crafts
If you have a knack for creating quality handmade products, consider selling your creations online. If you don’t have enough capital to set up your own ecommerce, an alternative is the Etsy platform – launched in 2005 and with more than 25 million members in 200 countries. This site gives consumers the feeling of shopping in an online boutique. Make your business stand out from the rest by creating a brand identity and ensuring quality. Take into account that for each product you upload, Etsy will charge you US $ 0.20 plus 3.5% commission on the final price of each sale.
+ Example: Pompon’s Party
7. Analysis of social networks
Monitoring and analyzing the information generated by consumers on social networks is a common practice of many companies, since the data obtained helps them make business decisions. Start an agency that uses platforms such as HowSociable , Addictomatic or Social Mention to collect this information and obtain relevant data for your clients; build reports that show the results of your campaigns and launches. This trend is increasing, since according to Twitter figures, 85% of its users follow a brand or company on this social network.
+ Example: Clowdertank
8. Electric recharge
Smartphones are an important part of most people’s day-to-day lives, since they not only use to call or send messages, but also to surf the Internet, make purchases or transfers. Therefore, keeping them with a good battery charge is essential. Hence, installing cell phone charging points in public places is an alternative to undertake. The business model is to sell the advertising space of the loading modules. A study by Millward Brown found that 84% of Mexicans have a mobile device; four out of 10 of them are smartphones.
+ Example: Charge Point
9. Development of apps for children
It is no longer strange to find the smallest of the household using mobile devices. Start within this segment with a business dedicated to the development of children’s apps. Do not lose sight of the fact that although your end user will be children, their parents are your real customers and you must convince them to download your application, so offer them solutions that promote? Development, education and values, as well as fun, they are an excellent alternative. A fact: the Mexican Internet Association ( Amipici ) reported in 2014 that 82% of Mexican Internet users have downloaded and installed apps on their smartphone.
+ Example: Kiendu
10. Robotics school for children
Interest in robotics in the country has increased significantly in recent years. In 2015, more than 90 teams of children – between eight and 17 years old – and 10? Of young people – between 18 and 25 years old – participated in the national final of the WRO ( World Robot Olympiad ) robotics competition in Guadalajara, Jalisco . Start with a specialized school for children and teens that in the afternoons, weekends and during the holidays, offers workshops and classes that combine theory with practice. If you do not have knowledge in the field, start with a recognized brand to obtain specialized training.
+ Example: Robotix
11. Products for celiacs
Celiac disease is a permanent intolerance to gluten in wheat, barley, rye, and oats. Specialists from the Fundación Clínica Médica Sur found that this condition can affect up to 4.3% of the Mexican population. For these consumers, taking care of their diet is a necessity rather than a fad. Serve them with an online store in which you distribute an extensive catalog of specialized products (such as bread, pasta, flour, cereals, etc.) that comply with the “SC” (Gluten Free) certification granted by the Celiac Civil Association of Mexico. Include home delivery and consider that cost when setting your prices.
+ Example: Thrive Market
12. Commercialization of Nanotechnology
This discipline seeks to manipulate matter on a molecular and atomic scale to design structures with new properties and applications. According to figures from the National Council for Science and Technology (Conacyt), in Mexico there are 56 institutions and more than 159 laboratories dedicated to developing this technology. Distributing products of this type will allow you to offer your customers innovative solutions both for home cleaning and for industries and businesses. Undertaking in this field does not require scientific experience, but you must understand the properties and benefits of the products; the advice is to join a network that offers training.
+ Example: Nano Depot
13. Freelancer online
It is no longer necessary to have a physical office to start a business thanks to technological development and easy access to the Internet that have driven the independent economy around the world. According to Freelancer.com CEO Matt Barrie, industries such as design and manufacturing “struggle to adapt to the unstoppable avalanche of crowdsourcing and 3D printing,” and offering freelance services is an alternative for those who work. in creative industries. If this is your case, use platforms like Fiverr, which has 4,000 services in 120 categories, from graphic design and digital marketing to video animation.
+ Example: Fiverr Mexico
14. Online translations
If you speak two or more languages, have a computer and an Internet connection, you can start a business as a remote translator no matter where you are. Create an Internet page where you offer your services and break down your rates – consider that according to the TranslatorsCafe.com forum these are around US $ 25 per hour, for non-specialized jobs. According to the Mosa Lingua online school, in addition to English and Spanish, the five languages most in demand for translation work are: Portuguese, French, Mandarin Chinese, German and Italian. This is partly due to the relevance they have in business.
+ Example: Translated.net
15. Personal care for men
The demand for products focused on improving the appearance of men is increasing: Kantar Worldpanel – a market research company – found that 87% of men in Mexico have some concern about their physical appearance. For this reason, many beauty brands have adapted their direct or catalog sales offer to them. If you choose to join one of these companies to serve this market, seek to be part of a professional network that offers quality products, as well as training and a good compensation scheme for its sellers.
+ Example: Swissjust
In social networks, many Internet users applauded the restaurant’s decision and pointed out the permissiveness of the authorities with informal commerce.
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January 14, 2021 4 min read
This article was translated from our Spanish edition using AI technologies. Errors may exist due to this process.
This Tuesday, one of the five branches that Sonora Grill opened despite the red traffic light, woke up with closure stamps. The chain defied authorities by restarting operations at its restaurants the day before. This as a form of protest for preventing them from serving diners in their facilities, while street vendors are tolerated.
The closing of the branch occurs just when the restaurant sector has come together under the motto #AbrirOMorir, to advocate for the reopening of the establishments .
Sonora Grill announced its plans on Monday, the same day that employees of the restaurant industry in Mexico City and the State of Mexico made a ‘cacerolazo’ . The main demand is that they be considered essential businesses and allowed to operate to survive.
Due to the difficult situation we face, as individuals and as a union, Sonora Grill Group has made the decision to OPEN.Dear guests, we cannot give up. We say to our leaders: we cannot let ourselves die. #AbrirOMorir pic.twitter.com/o4PVIz5cpr
– Sonora Grill Group (@SonoraGGroup) January 11, 2021
The company confirmed that the authorities of the mayor Miguel Hidalgo and INVEA closed the Miyana branch. In the statement, Sonora Grill regrets that establishments that comply with all sanitary measures are being punished, while informality is allowed.
“There are different spaces in the same city hall with street vendors without any protection or care, where people accumulate with the risk of spreading infections and who do not have sanction or absolute supervision, as an example is the tianguis in Lincoln Park” , it reads in the Tweet.
“At Sonora Grill Group, we seek to take care of all the protocols, we are not a source of contagion and we have contributed in what the authorities have asked us since the first day of this pandemic, but today we are at a limit moment for the restaurant industry of this country and we ask you to listen to us in order to create better roads for all ” , said the company.
We call on the public and the authorities, who despite complying with their requests have closed our branch of the #Miyana shopping center. @Claudiashein @Televisa @Azteca @ImagenTVMex @AristeguiOnline @CarlosLoret @Reforma @Excelsior @El_Universal_Mx . pic.twitter.com/U0MDVU0PQP
– Sonora Grill Group (@SonoraGGroup) January 12, 2021
The restaurant’s decision and the actions of local officials raised controversy on social networks. Many Internet users expressed solidarity with Sonora Grill and the entire union using the hashtag #YoApoyoALosRestauranteros.
The Mayor Miguel Hidalgo also sent a warning to the Fisher’s restaurant in Polanco, which joined the actions to challenge the red light.
Authorities of the mayor Miguel Hidalgo deliver a warning to the Fishers restaurant in Polanco for not respecting the red traffic light.Via Mayor Miguel Hidalgo. pic.twitter.com/d5XBZjyk8N
– Arturo Ordaz (@arturoordaz_) January 11, 2021
For its part, the Mexico City Administrative Verification Institute (INVEA) announced that verification staff continues to monitor that restaurants comply with health measures and only offer take-out or home delivery service.
From March 2020 to date, closures to contain coronavirus infections have bankrupted around 13,500 restaurants . This week, the iconic café La Pagoda, in the Historic Center of CDMX, announced that it will close its doors indefinitely .
“Our working capital has already run out. From the small premises to the large chains, we have paid more than we have entered. Formal restaurants continue to pay taxes, cover social security and comply with all our obligations ” , Raúl Ramírez Degollado, general director of Restaurantes El Bajío , explained to Entrepreneur en Español. “The time limit has come. We have water up to our necks. We have to open. Where are we going to get more money from ?